Terms Of Sale

Introduction

These Terms of Sale ("Terms") govern the purchase of products from Europe and Gulf FZE ("we," "us," "our") through our website Beautysook (beautysook.com). By placing an order, you agree to be bound by these Terms.

Order Acceptance

  1. Order Confirmation: Your order is an offer to buy our products. We will send you an email confirming receipt of your order and containing the details of your order ("Order Confirmation Email"). The Order Confirmation Email is acknowledgment that we have received your order but does not confirm acceptance of your offer to buy the products ordered.
  2. Acceptance: We only accept your offer, and conclude the contract of sale for a product ordered by you, when we dispatch the product to you and send email confirmation to you that we've dispatched the product to you ("Dispatch Confirmation Email").

Pricing and Payment

  1. Pricing: All prices are listed in your currency and include applicable taxes. Prices are subject to change without notice.
  2. Payment: We accept card payment, Apple Pay, Google Pay, and PayPal. Payment must be made at the time of order.

Shipping and Delivery

  1. Shipping Carrier: We use DHL for shipping.
  2. Order Fulfillment: Orders are fulfilled within 1 working day.
  3. Tracking: After fulfillment, we will send you an email with your tracking number.
  4. Delivery Time: Delivery takes 2-3 working days.

VAT and Duties

You will receive your package without any extra payment. Any duty or VAT payments will be covered by Beautysook.

Returns and Refunds

  1. Return Policy: We accept returns within 30 days of the date of receipt. The returned product must be unused, in its original packaging, and in a condition that allows us to sell it as new. For more details, refer to our Return & Exchange Policy.
  2. Refunds: Refunds will be processed within 5 working days of receiving the returned product.

Warranty

  1. Warranty Period: All products are covered by the manufacturer’s warranty, which is normally 1 year unless otherwise specified.
  2. Warranty Claims: For warranty claims, please refer to our Warranty Policy.

Limitation of Liability

To the fullest extent permitted by law, Europe and Gulf FZE shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with your purchase.

Governing Law

These Terms of Sale and your purchase shall be governed by and construed in accordance with the laws of UAE, without regard to its conflict of law principles.

Changes to Terms

We reserve the right to update or modify these Terms of Sale at any time without prior notice. Your continued use of the website after any changes indicates your acceptance of the new Terms of Sale.

Contact Us

If you have any questions about these Terms of Sale, please contact us at:

Europe and Gulf FZE Customer Service: